- Your data are secure with us. All your confidential information shared with us will be protected and not conveyed to anyone in any manner.
- All our products and designs are designed by us and we hold complete copyright for all our images and designs. Any use of any image without our knowledge will be actionable. Our goods are for end consumption only.
Return & Exchange Policy
- We put a lot of time and effort into making your products, and your satisfaction is significant to us!
- We don’t hold ourselves responsible for any delivery accidents but will try our best to help you in all conceivable ways.
- If products once purchased, cannot be returned or canceled because they are all customized and made for you specially.
- We take quality control seriously, and all of our products go through a thorough inspection process before they are shipped.
- However, if you have any concerns about the quality of your product, please let us know, and we will do our best to address the issue.
- We understand that mistakes may happen during the ordering process, so we ask that you review your order carefully before submitting it.
- If you notice any errors or have any concerns, please contact our customer support team as soon as possible, and we will do our best to accommodate your request.
- We shall not entertain any complaints after 7 days after the order is delivered. Customer satisfaction is our priority, and we make sure to never leave you dissatisfied.
Customer Care
- We make sure to be available for you in case of any queries. Most of our gifts are customized, so we stay in contact with you during the process.
- You can always write to us at queenbutterfly@gmail.com or drop us a Whatsapp message at 9385500832 and expect a speedy response.
Accepted Payment Methods
- At Queen Butterfly, we want to make it easy for our customers to pay for their purchases quickly and securely. That’s why we accept UPI payments as our primary payment method.
- We are trying to work on standard shipping charges, until then, the shipping charges will be informed, during your payment based on the location and weight of the parcel.
Thank you for choosing Queen Butterfly, and we look forward to serving you soon!